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Contact Us

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To contact the Public Utility Commission, please click on one of the following links:

  1. Utility Customer Hotline
    Utility customers may call the PUC's hotline at 1-800-692-7380 regarding complaints, terminations or payment arrangements. We ask that you first call your utility to try to resolve the problem.

  2. Filing a Complaint - Informal or Formal Complaints
    There are two types of complaints that can be filed with the PUC, an informal complaint and a formal complaint. We recommend that you use the informal complaint process first, since many issues are resolved sooner through this simpler process.

  3. PUC Feedback - Email
    Your feedback is welcome. Please use the Feedback form to let us know what you think about this site.

  4. PUC Address Listing - Mailing Addresses
    Listing of various departments and organizations within the PUC

  5. PUC Staff Directory - Telephone Numbers
    Telephone directory for PUC Staff

Disclaimer: All information that appears on this website is merely an electronic representation and is not the officially filed information. The official documents reside in the File Room of the Public Utility Commission in 2-North, on the second floor of the Commonwealth Keystone Building in Harrisburg and are available for public inspection during normal business hours