Terminations for Electric, Gas & Water Companies

Sep-20-2017
Terminations/Reconnections Year to Date: August 2016 through August 2017

A list of terminations and reconnections for major electric, natural gas and water companies, Year to Date: August 2016 through August 2017.



2015 Utility Consumer Activities Report and Evaluation

Jan-23-2017
Final 2015 Utility Consumer Activities Report and Evaluation (UCARE)

The 2015 Utility Consumer Activities Report and Evaluation is posted. This report measures customer service performance of the state’s major jurisdictional companies in the electric, gas, water and telephone industries. Performance measures include consumer complaint rate, justified consumer complaint rate, response time to consumer complaints, payment agreement request rate, justified payment agreement request rate, response time to payment agreement requests, infraction rate and termination rate.