Terminations for Electric, Gas & Water Companies

Feb-21-2019
Terminations/Reconnections Year to Date: January 2018-2019

A list of terminations and reconnections for major electric, natural gas and water companies, Year to Date: January 2018 through January 2019.



2017 Utility Consumer Activities Report and Evaluation

Jan-25-2019
2017 Utility Consumer Activities Report and Evaluation

The 2017 Utility Consumer Activities Report and Evaluation is posted. This report measures customer service performance of the state’s major jurisdictional companies in the electric, gas, water and telephone industries. Performance measures include consumer complaint rate, justified consumer complaint rate, response time to consumer complaints, payment agreement request rate, justified payment agreement request rate, response time to payment agreement requests, infraction rate and termination rate.