Press Release

PUC Urges Shopping Consumers to Review Contracts, Cold Temps Could Mean Higher Prices for Those on Variable Rates

Published on 1/31/2014

Filed under: Electric Gas Water and Wastewater Telecommunications Transportation and Safety

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) reminds customers using a competitive supplier to review their contract as cold temperatures and high demand have driven the wholesale price of electricity higher.

Customers with variable contracts or those with fixed contracts that have expired and were moved to a variable rate may see their prices increase. Consumers are urged to check their contracts and evaluate offers at www.papowerswitch.com.

The PUC is seeing higher prices in the wholesale electric markets, which could translate into higher prices for some customers who have contracts with competitive suppliers that allow for prices to change. Consumers should check the terms and conditions they received when they enrolled with the competitive supplier or call the supplier to check the status of their prices.

Some prices for those on variable rates may have already increased. Customers receiving a high bill should contact their supplier to discuss the generation portion of their bill and also explore budget billing, which averages your bills throughout the year. Consumers also may be eligible for programs to help pay your bill including payment arrangements.

The Commission also reminds consumers that cold temperatures and increased use of heating systems will translate into higher energy bills. Additional energy conservation tips are available on the PUC website.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at www.puc.pa.gov. Follow the PUC on Twitter – @PA_PUC for all things utility.  “Like” PAPowerSwitch on Facebook for easy access to information on electric shopping.

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Contact:

• Press Secretary
  717-787-5722