Press Release

PUC Offers Black Friday Top Five Tips for Energy Shopping & Savings

Published on 11/24/2015

Filed under: Electric Gas

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today offered consumers a “Top Five” list of Black Friday tips for energy savings and shopping:

1. Shop for Energy Offers
2. Consider Conservation and Energy Efficiency
3. Ask for Assistance
4. Monitor Energy Bills
5. Report Problems

Shopping for Energy

The PUC recommends that consumers regularly review their contracts and bills from electric and natural gas suppliers in order to be familiar with key factors like pricing, term length and fees, including monthly fees and cancellation fees. With current price and consumption information in hand (more information below), consumers can visit the PUC’s PAPowerSwitch.com and PAGasSwitch.com websites for detailed information about offers from various energy suppliers.  The Commission also encourages consumers to discuss energy issues with family members, especially relatives who may be older, may not have Internet access or may be initially uncomfortable with shopping for alternate electric or natural gas supply.

Conservation and Energy Efficiency

Consumers should review their monthly bills to better understand their actual energy usage. That information can help evaluate the potential savings related to conservation and efficiency projects, such as switching to LED lighting, weatherization, programmable thermostats and other improvements. Conservation and efficiency steps undertaken now can help save money and provide greater comfort and safety during the coldest and darkest months of the year.

Ask For Assistance

Information about various energy assistance programs also is available on the PUC’s website, as part of the Commission’s annual “Prepare Now” campaign. Consumers on limited or fixed incomes are encouraged to call their utility company about programs to help heat their homes or pay their energy bills, such as Customer Assistance Programs and Low Income Usage Reduction Programs. Other aid also may be available, such as grants under the federal Low Income Home Energy Assistance Program – which is administered by the Pennsylvania Department of Human Services.  

Monitor Energy Bills

Consumers should carefully monitor their monthly utility bills, along with the financial accounts used for bill payment.  Any questions or concerns about pricing, payment processing, meter readings or changes in energy consumption should be raised with utilities as soon as possible.

Report Problems

The PUC’s Bureau of Consumer Services is available to help consumers resolve disputes with utilities, but it is important that any potential issue be immediately brought to the attention of the utility. In most cases issues are quickly resolved – but more challenging problems may require intervention through the informal or formal complaint process. The Bureau of Consumers Services can be reached toll-free at 1-800-692-7380.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at www.puc.pa.gov. Follow the PUC on Twitter – @PA_PUC for all things utility.  “Like” Pennsylvania Public Utility Commission on Facebook for easy access to information on utility issues.

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Contact:

• Nils Hagen-Frederiksen
  Press Secretary
  717-418-2701
  nhagen-fre@pa.gov