Search for Consumer Complaints - Telecommunication Utilities

Please note that this search returns complaints filed on or before February 15, 2018.  This is a temporary issue that we are aware of and are in the process of correcting.  In the interim, the Document search or New Case search  can be used to retrieve more recent complaints.   

The PUC's Search for Consumer Complaints allows for the search of formal consumer complaints filed with the Commission. The complaints could concern billing, difficulty contacting the company, dissatisfaction with service or other issues. The complaints should be viewed as only one measure of the company's customer service.

How to use this search:
  • If you know the name of the company, use the Search for Utility by Name.
  • If you are looking for more than one company, select Search for Utilities by Service Type.
  • General Information about the utility and a list of Formal Complaints are accessed by clicking on the "More Info..." link for each utility.
  • If complaints are found for the company, additional information can be accessed by clicking on the Docket Number.
Search for Telephone Utilities by:
Utility Name: (Starts With)   

left arrowSearch by Utility Name
or by Service Typeright arrow

Search for Utilties by Service Type:
Service Type: