Filing Crossing Complaints

Formal Complaints


When filing a formal complaint alleging that a dangerous or inadequate condition exist at a public crossing, public utilities and municipal corporations concerned and , if applicable, the Pennsylvania Department of Transportation will be made parties respondent.

Please mail your complaint to:

Secretary of the Commission
Pennsylvania Public Utility Commission
P.O. Box 3265 
Harrisburg , PA 17105-3265

Informal Complaints


If you desire to informally notify the Rail Safety Section of an unsafe condition at a highway-railroad crossing, please provide the following information to Rodney D. Bender, P.E. Manager:

  • AAR/USDOT Crossing Identification Number
  • Location (County and Municipality)
  • Highway Name
  • State Route Number or Township Road Number
  • Railroad Company

If you desire to informally notify the Rail Safety Section of an unsafe condition with respect to track, motive power & equipment, hazardous material and operating practices, please provide the following information to Lugene Bastian, FRA Program Manager:

  • Location (County and Municipality)
  • Railroad Company
  • Railroad Milepost