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Electric Competitive Market Oversight

Home \ Electricity \ Competitive Market Oversight

On Dec. 10, 2009, the Commission announced that the Office of Competitive Market Oversight will serve as the Commission’s electric retail choice ombudsman, as described in the Default Service and Retail Electric Markets Policy Statement at 52 Pa. Code §69.1817. In this capacity, the OCMO will oversee the development and functioning of the competitive retail electric supply market. The OCMO was originally formed in January 2009 to similarly monitor the retail natural gas supply market.

The OCMO is within the office of the Director of Operations, who calls upon a designated group of legal, technical and policy staff members from various Commission bureaus and offices to informally address obstacles faced by electric generation suppliers in participating in the retail market. The office is responsible for responding to questions from electric generation suppliers, monitoring issues hindering the development of a competitive retail market and facilitating informal dispute resolution between default service providers and electric generation suppliers.

Issues that EGSs have questions about or wish to have considered for mediation by the OCMO should be sent to ra-OCMO@pa.gov.

Reports & Information

Supplier/EGS Consolidated Billing Report - The final report from CHARGE's EDEWG Sub-Team on Supplier/EGS Consolidated Billing. Released September 2010.

Last-in Enrollment Scenarios for Pennsylvania - List of questions and answers from each EGS. Dated May 27, 2010.

Orders

Tentative Order on Accelerated Switching - Interim Guidelines Regarding Standards for Changing a Customer's Electricity Generation Supplier. Docket M-2011-2270442. Order adopted at the November 10, 2011 Public Meeting, order entered November 14, 2011.

Order on the Eligible Customer Lists - The Notice of Reconsideration order allows the Commission to issue a reconsideration order regarding ECL issues and provide uniform ECL guidelinesfor . Docket No. M-2010-2183412. Dated June 9, 2011.

Order on Investigation of Pennsylvania’s Retail Electricity Market - The Commission's order launches the statewide investigation of Pennsylvania’s retail electricity market. Docket No. I-2011-2237952. Dated April 28, 2011.

Order on Marketing and Sales Practices for the Retail Residential Energy Market - Proposed Rulemaking Order on the Marketing and Sales Practices for Retail Residential Energy Markets. Docket No. L-2010-2208332. Dated February 10, 2011.

Order on Interim Guidelines for Eligible Customer Lists - Order on the Interim Guidelines for Eligible Customer Lists. Docket No. M-2010-2183412. Dated November 12, 2010.

Order on Interim Guidelines on Marketing and Sales Practices for EGSs and NGSs - Order and Annex A on Interim Guidelines on Marketing and Sales Practices for Electric Generation Suppliers and Natural Gas Suppliers. Docket No. M-2010-2185981. Dated November 4, 2010.

Order on Interim Guidelines Regarding Advance Notification - Order and Appendix A on Interim Guidelines Regarding Advance Notification by an Electric Generation Supplier of Impending Changes Affecting Customer Service; Amendment re: Supplier Contract Renewal/Change Notices. Docket No. M-2010-2195286. Dated September 23, 2010.

Order on Interim Guidelines Regarding Advance Notification - Order on the Interim Guidelines Regarding Advance Notification by an Electric Generation Supplier of Impending Changes Affecting Customer Service; Amendment re: Supplier Contract Renewal/Change Notices. Docket No. M-2010-2195286. Dated September 2, 2010.

Order on Interim Guidelines Regarding Notification by an EGS - Order on the Interim Guidelines Regarding Notification by an Electric Generation Supplier of Operational Changes Affecting Customer Service and Contracts.
Docket No. M-00960890F0013. Dated August 13, 1998.

Secretarial Letters

Secretarial Letter - Letter clarifying the issues that have arisen regarding the presentation of tax information on residential customers’ electric bills. Docket No. M-2009-2082042. Dated July 7, 2011.

Secretarial Letter - Reminder to EGSs of their responsibilities regarding unit pricing information and sales tax on customer bills. Docket No. M-2009-2082042. Dated May 27, 2011.

Secretarial Letter - Describes the requirements applicable to mixed meter scenarios. Docket No. M-2009-2082042. Dated March 25, 2011.

Secretarial Letter - Expands the role of OCMO to serve as the Commission’s electric retail choice ombudsman. Docket No. M-2009-2082042. Dated Dec. 10, 2009.

Secretarial Letter - Letter directed to the Electric Generation Suppliers regarding the licensing of marketing services providers. Docket No. M-2009-2082042. Dated Dec. 10, 2009.

Secretarial Letter - Letter announcing the newly launched electric shopping website PA Power Switch. Dated March 8, 2010.

Secretarial Letter - Letter regarding the disclosure of default service solicitation results and the creation of a default service rate calculation model. Docket No. M-2009-2082042. Dated October 13, 2010.

Secretarial Letter - Letter regarding the Interim Guidelines for Eligible Customer Lists. Docket No. M-2010-2183412. Dated Feb. 15, 2011.

Secretarial Letter - Letter to the EDCs and EGSs regarding entering pricing and contact information on the Electric Shopping website. Docket No. M-2009-2082042. Dated Feb. 16, 2011.

Secretarial Letter - Letter to EGSs and EDCs regarding the budget billing obligation for dynamically-priced products. Docket No. M-2009-2082042. Dated Feb. 16, 2011.

Committee Handling Activities for Retail Growth in Electricity (CHARGE)

Representatives of the Office of Competitive Market Oversight, electric generation suppliers, default service providers and consumers have formed a working group to informally resolve issues that arise in the retail electric market. The working group is the Committee Handling Activities for Retail Growth in Electricity, CHARGE.

Key Contacts - List of key contacts for the CHARGE Working Group

PA Attorney General Letter - Letter from Pennsylvania's Attorney General requesting for an opinion on the Telemarketer Registration Act and the Electricity Generation Customer Choice and Competition Act. Dated Feb. 8, 2010.

Conference Calls

The next conference call will be held on February 23, 2012 at 9:30 a.m.

The first conference call was held on Dec. 18, 2009.

Any interested persons are welcome to participate. The call-in number is 1-866-618-6746 and the access code is 6060145.

Master List of CHARGE Agenda Items - As of March 10, 2011.

Conference Call Date	List of Topics	Recap
January 19, 2012	Issues	Recap
December 22, 2011	Issues
November 17, 2011	Issues	Recap
October 20, 2011	Issues	Recap
September 15, 2011	Status Update	Status Update
August 18, 2011	Issues	Recap
July 21, 2011	Issues	Recap
June 23, 2011	Issues	Recap
June 2, 2011	CANCELLED
May 12, 2011	Issues	Recap
April 21, 2011	Issues	Recap
March 24, 2011	Issues	Recap - Accelerating Supplier Switching Timeframes
March 3, 2011	CANCELLED
February 17, 2011	Issues	Recap
February 3, 2011	Issues	Recap
January 20, 2011	Issues - Budget Billing-Dynamic Products	Recap
January 6, 2011	Issues	Recap
December 21, 2010	Issues	Recap
November 18, 2010	Issues	Recap - Consumer Protections - Marketing Guidelines
October 28, 2010	Issues - BlueStar SCB - EDEWG SCB	Recap
September 30, 2010	Issues	Recap
September 9, 2010	CANCELLED
August 26, 2010	Issues	Recap
August 5, 2010	Issues	Recap
July 22, 2010	Issues	Recap
July 8, 2010	Issues	Recap
June 24, 2010	Issues - Renewal Notice/Guidelines Order	Recap
June 10, 2010	Issues	Recap
May 27, 2010	Issues	Recap
May 13, 2010	Issues	Recap
April 29, 2010	Issues	Recap
April 8, 2010	Issues	Recap
March 18, 2010	Issues	Recap
March 4, 2010	Issues	Recap
February 18, 2010	Issues	Recap
February 4, 2010	Issues	Recap
January 22, 2010	Issues	Recap
January 7, 2010	Issues	Recap
December 18, 2009		Recap

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Disclaimer: All information that appears on this website is merely an electronic representation and is not the officially filed information. The official documents reside in the File Room of the Public Utility Commission in 2-North, on the second floor of the Commonwealth Keystone Building in Harrisburg and are available for public inspection during normal business hours