Mediation Through the Office of Administrative Law Judge
Mediation is a flexible program designed to informally help parties resolve disputes.
Parties agree to work together toward a final resolution, considering how any solution
must address the interests of all parties. The mediator is a neutral person who
does not represent the parties, advise them, evaluate the case, or make a decision.
Instead, the mediator assists the parties in reaching their own mutually acceptable
agreement. This means that the parties themselves control the outcome, as opposed
to having the outcome determined by an adjudicator, such as an Administrative Law
Judge (ALJ) or the Commission. Mediation is voluntary and parties must consent to
mediation. The Office of Administrative Law Judge (OALJ) manages the mediation program.
A party is not required to have an attorney present for mediation.
There is no public record of a mediation session (no court reporter is present)
and discussions are confidential, unless otherwise provided for by law, regulation
or rule. Mediation is not binding (except for any agreement reached by the parties)
and a party may withdraw from mediation at any time. Mediation is ordinarily an
efficient and economical procedure compared to a hearing which is often expensive
and time-consuming.
The Commission encourages negotiation to settle proceedings and encourages mediation
where the parties themselves are unable to resolve a dispute.
Goals of Mediation
The focus of mediation is not to determine fault, assign blame, deal with past issues,
or determine who is right. Rather, the focus is on having the parties serve
as joint problem solvers in an attempt to reach a consensual resolution that all
participants can live with in the future. This differs from a settlement conference
which is based on competitive negotiations.
The goals of mediation are to:
- Facilitate the early resolution of disputes.
- Decrease the cost to parties in resolving disputes.
- Save the parties time by not having to prepare for, and participate in, a formal
hearing.
- Avoid anxiety and uncertainty associated with the formal hearing process.
- Allow the parties to be the decision makers by arriving at their own settlement
agreement as opposed to having the decision imposed upon them by a judge.
- Allow the parties to preserve good relationships.
How a Case Comes to Mediation
In general, the Office of Administrative Law Judge screens formal applications,
complaints and petitions assigned to it to determine whether a case might be appropriate
for mediation. If a case is appropriate, the Chief ALJ will issue an Interim Order
requiring a dispute resolution conference between the parties. This conference
may result in a resolution. If not, the parties may request the intervention
of a mediator, or ask that the case be scheduled for hearing. If more than
two parties are involved, a notice might be sent to the parties asking them whether
they consent to use the mediation process. Also, a party may request mediation
at any time.
Mediation is generally not appropriate where:
- The result requires a determination of an issue at law.
- A party wants a determination of who is right.
- A party or the parties would like the result of a proceeding to serve as precedent.
- The result of a proceeding would establish a policy (unless all of the stakeholders
collaborate for the purpose of setting a policy).
Mediation Guidelines
In mediation, all parties are asked to agree to "Good Faith" and "Professionalism"
guidelines. If a party does not agree to comply with these guidelines, it
may be that the case is not suitable for mediation.
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Good Faith Factors for Mediation Sessions
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Working Rules for Professionalism
Pa. Code on Mediation
The Pennsylvania Code covers mediation in several sections. The Pennsylvania Code
is the Commonwealth's official publication of rules, regulations, and guidelines.
Mediation Guidelines
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