|
Specific network duties include: securing, maintaining,
evaluating and monitoring network performance, disaster recovery, performance
monitoring, troubleshooting, systems testing, systems backup, systems design,
systems planning, interface configuration and routing protocols.
Performs diagnostic testing to ascertain overall network performance. This
would include the following: network interface cards, server hardware
(CPU, disks), network traffic (packet filtering), WAN/MAN connectivity,
workstation configuration/applications, network operating system and other
network communication devices such as hubs, switches and routers.
Provides Level 1 PUC Help Desk support and coordinates with external
help-desk service providers on all network related matters. Also, works
with agency Help Desk technicians regarding testing and troubleshooting techniques
to provide solutions on escalated "help desk" calls.
Detects and prevents cyber threats to the PUC organization. Plans,
implements and upgrades security measures and controls as needed.
Establishes plans and protocols to protect information systems against
unauthorized access, modification and/or destruction.
Performs appropriate vulnerability testing, risk analyses and security
assessments;
Conducts internal and external security audits across PUC systems;
Takes measures to anticipate security alerts, incidents and disasters and
reduce their likelihood;
Manages network, intrusion detection and prevention systems;
Analyzes security breaches, determines the root cause and recommends and
installs appropriate countermeasures.
Provides training to agency staff in security awareness and procedures.
Coordinates PUC security plans with OA/OIT security staff and outside vendors
as needed;
Updates and makes revisions to the PUC's IT continuity of government plan.
Participates in IT continuity of government tests and in risk assessment
analysis for systems and applications.
Assists in implementing, administering, and maintaining system security
standards, policies, and procedures.
Instructs users on information security threats and security procedures and
the proper usage of information technology resources.
Participates in the investigation, analysis, and resolution of end-user
security and resource access control problems.
Assists with security assessment and audit reviews and in the implementation
and enforcement of security assessment and audit
procedures.
Audits security event logs to determine security violations and takes
appropriate action.
Participates in risk assessment activities to assess uncertainties and
anticipate barriers or gaps that may impact the success of the project.
Resolves or escalates project related issues that may include project status
and progress via project metrics, risk mitigations, contingencies, changes in
scope, timeframe concerns, and program area or development issues.
Performs connectivity/inter-operability analysis to provide integration of
satellite sites and remotes users to the enterprise network. This
involves: network design and infrastructure, devising a premise wiring
topology, client/server configuration and developing protocol/communications
specifications.
Has responsibility for OA\OIT networking related projects and ensures that
all Commission equipment are in compliance with OA\OIT mandates.
Has responsibility for the Remote Desktop server access project to ensure
that all Commission remote users have access to PUC network resources.
Performs network troubleshooting analysis. This includes:
detecting the symptoms of network problems, analyzing fault conditions,
providing alarms in the network operating system and monitoring network
client activity to detect bottlenecks or degradation.
Provides daily analysis of network security management. This
includes: daily review and reporting on findings from system error and
exception logs, execution and monitoring of network virus software,
performing security audits, defining user access rights and permissions and
enforcing password policy. Also employs metering software to comply
with software licensing requirements.
Administers and maintains agency disaster recovery procedures. Provides
contingency planning and responsive action for the enterprise
wide-area-network in the event of an emergency scenario. Periodically
evaluates and tests the existing compliance with Commonwealth
disaster/recovery directives.
Develops policy, procedures and documentation as a means to manage network
server and client operability. Such standards are in direct compliance
with OA Commonwealth Technology Center (CTC) network policies.
Has responsibility to understand the CheckPoint firewall to allow WAN/MAN
integration. Verifies firewall "rules" are in compliance with
commonwealth Security Policies,
Prepares migration plans for the upgrade of network systems and application
software suites.
Researches industry trends from trade journals, magazines, or vendor
demonstrations. Attends frequent OA seminars related to Commonwealth
network concerns along with attending vendor sponsored symposiums.
Insures servers are kept current with the latest anti-viral software &
Microsoft Patches. Also keeps all PUC users up to date with current
virus information. In addition, creates & maintains instruction documents
for users to keep their PC's up to date with the latest software.
Provides management and administration of agency remote access users.
This activity involves: administration of Terminal server, firewall
security, client VPN account integration, help-desk support and development
of operating & client installation procedures. In addition, holds
training classes for remote desktop/remote access users.
Essential Functions:
- Communicates effectively verbally and in writing
- Maintains effective working relationships
- Uses database performance, evaluation, backup and
recovery principles and practices
- Researches, diagnoses , troubleshoots and resolves
technical problems
- Analyzes complex business problems
- Reads and interprets technical materials
- Installs and updates software
- Travels as needed
- Lifts equipment and materials weighing up to #50 lbs.
|
|
Eligibility All Candidates:
One year as an Information
Technology Trainee or Information Technology Technician;
or
One year of information technology experience in applications
development or applications maintenance, networking or desktop
services, web site development or web site design, or other information
technology support/administration services, and an associate's degree in
any information technology field;
or
Three years of information technology experience in applications
development or applications maintenance, networking or desktop
services, web site development or web site design, or other information
technology support/administration services;
or
An equivalent combination of experience and training.
Be a resident of Pennsylvania.
Be eligible for selection in accordance with Civil Service rules.
|
|
Recruitment Method(s):
Applicants must meet one (or more) of the following methods(s) to be
considered for this vacancy:
- Civil Service Lists (Fill by examination in
accordance with collective bargaining.)
- Promotion Without Examination
- Transfer
- Reassignment
- Voluntary Demotion
- Reinstatement
- Eligibility -
Competitive Promotion Without Examination Only
- CLASS RESTRICTIONS
- Have held regular civil service status in one of the
following classifications:
- Information Technology Technician
- Computer Programmer 2
Or
in a class at a Pay Scale Group 6 where there is clear linkage between the
knowledge, skills, and abilities required to perform the duties of that class
and the knowledge, skills, and abilities required of the Information
Technology Generalist 1 class. Applications submitted will be reviewed to
determine if an applicant's current or previous class has a logical,
occupational, functional, or career development relationship to the
Information Technology Generalist 1 class.
Selection Criteria
- Minimum experience and training required for the job.
- Meritorious service; defined as (a) the absence of
any discipline above the level of written reprimand during the 12 months
preceding the closing date of the posting, and (b) the last due overall
regular or probationary performance evaluation was higher than
unsatisfactory or fails to meet standards.
- Seniority, defined as a minimum of one year(s) in the
next lower class(es) by the posting closing date of 6/1/2018.
This section is issued for compliance with Management Directive 580.19, Promotion in the Classified
Service without Examination.
How to apply - all candidates: Submit an
online application at https://www.governmentjobs.com/careers/pabureau/promotionaljobs
on or before Friday June 1, 2018 and
attach:
- Resume
- Please attach a copy of
your most recent Employee Performance Review (EPR) to your application -
if you do not have this document, please include a note explaining why
it is not included.
All application materials must be
filed online by the closing date of this posting. Faxed,
e-mailed, mailed, late and/or incomplete applications will not be accepted.
To be considered for this vacancy, all applicants must meet the minimum
experience and training requirements.
In addition to the application materials listed above, individuals applying
for Voluntary Demotion must submit a letter of interest acknowledging
reduction in pay.
Individuals applying for Reinstatement must submit a letter of interest
requesting consideration for reinstatement.
Please use the contact information provided for additional information.
|