Natural Gas
The PUC has jurisdiction over 35 gas utilities. It does not have jurisdiction over
bottled propane gas, and most utilities owned and operated by cities, boroughs or
townships are not regulated by the Commission. For information on these, contact
your local municipality or the state Attorney Generals Office's Bureau of Consumer
Protection (http://www.attorneygeneral.com).
Know What's Below. Call Before You Dig - A PUC brochure that explains 811
and PA One Call.
Service Outage Response and Restoration Practices Proposed Rulemaking Order
Comments on the Proposed Rulemaking Order with respect to Service Outage Response and Restoration Practices, at Docket No. L-2009-2104274, and also in the matter of the Commission's Proposed Policy Statement with respect to Utility Service Outage Notification Guidelines at Docket No. M-2008-2065532, can be found on the Consumer Education page.
Revision of Guidelines to Implement Purchase of Receivables (POR)
The PUC issued a Secretarial letter to solicit comments regarding the possible revision
of customer service guidelines to implement Purchase of Receivables (POR) Programs
for natural gas distribution companies (NGDCs). These guidelines were established
in 1999 during the transition to the Choice market in natural gas supply.
Secretarial Letter
- Dated Oct. 16, 2008. Docket No. M-2008-2068982.
The Commission was concerned that the Guidelines could prevent an NGDC from terminating
service to non-paying customers who purchase natural gas from natural gas suppliers
(NGSs), and thus could create problems in the implementation of POR programs. Another
concern was that the Guidelines may provide for the unequal treatment of customers,
depending on whether they purchase natural gas supply from a NGDC or a NGS since
NGDCs may terminate their own customers for non-payment. A third concern was that
the Guidelines pre-date Chapter 14 of the Public Utility Code, and may need to be
updated for consistency with the current law.
Because of these concerns, the Commission expressed a belief that the Guidelines
should be re-examined and perhaps modified. The Secretarial Letter presented four
specific questions for comment, and also invite interested parties to propose guidelines
other than those involving consumer service that may be used in the design and operation
of POR programs.
The deadline for filing comments was Nov. 5, 2008. Interested parties may file reply
comments no later than Nov. 20, 2008. Docket No. M-2008-2068982.
Comments
Reply Comments
Winter Reliability Meeting
Meeting Notice and Agenda
The meeting announcement and agenda for the Winter Reliability Meeting on Thursday,
November 9, 2011 at 1:30 PM in Hearing Room 1 at the Commonwealth Keystone Building
in Harrisburg.
2011 Presentations
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