Commission regulations at 52 PA Code § 63.222 state that “[t]he Commission
will provide a nonadversarial, expedited dispute process to address migration disputes
between service providers.” The regulations further provide that “[t]he
Commission will designate
Commission staff as contact persons through which LSPs [(local service providers)]
and NSPs [(network service providers)] may request expedited resolution for alleged
problems between service providers or compliance with this title.”
Pursuant to these regulations, the Commission has designated
Melissa Derr (Bureau
of Technical Utility Services) and Louise Fink Smith (Law Bureau) as contacts for local service
migration disputes among service providers. Please address any technical questions
in this matter
to Melissa Derr at (717) 783-6171 or mderr@pa.gov. Legal or policy questions should be addressed to Louise Fink Smith at
(717) 787-8866 or finksmith@pa.gov.
Commission regulations at 52 Pa Code Chapter 63.201 require each Local Service Provider
(LSP) and Network Service Provider (NSP) operating in Pennsylvania to maintain a
company contact and escalation list for resolving migration problems and interfering
station conditions. The service provider is to keep its list current, make the list
available on a publicly accessible website and supply the website address to the
Commission. The Commission has posted below the website addresses supplied by the
service providers.
This information is available to any service provider that may need to contact another
service provider to resolve a migration problem. The websites are listed alphabetically
by service provider and are linked to the provider’s contact information site.
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