Carrier of Choice Information

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A current concern of TRS users is the ability to use their Carrier of Choice ("COC") when placing long distance calls from their homes. Many users have subscribed to a COC for direct calls from their homes, but that carrier is not available when the caller uses the Pennsylvania Relay service. AT&T is aware of this problem, and has offered suggestions on how to work with them (AT&T) and the long distance carrier in order to enable your COC to participate in the Relay long distance COC Platform.

1. Have the long distance carrier contact AT&T in writing, on company letterhead, requesting information for participation in the COC for TRS. The AT&T contact information is:

AT&T Relay Customer Service
100 South Jefferson Street - Suite 115
New Castle, PA 16101

Phone: (800) 682-8706
Fax: (888) 288-2184
TYY: (800) 682-8786
Website: www.consumer.att.com/relay/feedback.html

2. AT&T will provide the long distance carrier the list of local exchange carriers ("LEC") Access Tandems ("AT") that they must have access to as well as information pertaining to the ANI ii information digit pairs that AT&T will provide to their network.

3. The long distance carrier will provide AT&T their CIC and OZZ codes associated with the 1+, 0+, and 0- dialing.

4. AT&T TRS will provision the COC Platform to allow calls to be placed on the long distance carrier's network at the above mentioned LEC ATs.

5. AT&T TRS will modify the COC screen to allow this long distance carrier to be chosen as a COC.