The Commission has jurisdiction over more than 150 water and wastewater utilities, including a number of municipal water and wastewater utilities. In the case of utilities owned and operated by municipalities (city, borough or township), the Commission does not have jurisdiction unless a municipality is serving customers who reside outside of its corporate boundaries. The Commission maintains jurisdiction over the rates and service to these outside customers.

If a municipality was charging a bulk rate to another municipality outside its corporate boundaries, and the other municipality in turn was reselling the water to its customers, the Commission would not regulate either municipality.

The Commission, generally, does not regulate municipal authorities. However, should an authority lease the operating system back to the municipality and municipal officials control the development of rates and operation, the Commission has jurisdiction over the rates and service for customers located outside of the municipality corporate boundaries.

For the most part, the Commission does not regulate mobile home park systems unless it serves customers outside the mobile home park. Fees for service are usually collected within lot rentals.

The Commission does not regulate any bona fide cooperative association that furnishes service exclusively to its stockholders or members on a not-for-profit basis.

Water: We All Need It. We Always Need It - Water Brochure for Consumers

American Recovery & Reinvestment Act (ARRA)


The PUC’s Cyber Team, created in 2012, is comprised of staff from the Office of the Executive Director, the Bureau of Audits, the Office of Management Information Systems, the Bureau of Technical Utility Services, the Law Bureau and the Office of Communications. The team meets bi-weekly or as necessary and provides recommendations to Commissioners for cybersecurity-related initiatives such as training, communications, etc.

Cybersecurity Best Practices for Small & Medium Pennsylvania Utilities - Second Edition, October 2015. The guide outlines red flags to look for and ways to prevent identity or property theft; how to manage vendors and contractors who may have access to a company’s data; what to know about anti-virus software and much more.

Gov. Tom Wolf proclaimed October 2016 Cybersecurity Awareness Month in Pennsylvania.

On Oct. 1, 2015, the PUC united state and federal government agencies, utility companies and law enforcement to highlight National Cybersecurity Awareness Month and the collaborative work being done to protect Pennsylvania’s critical infrastructure. Event participants included the PUC, the U.S. Department of Homeland Security, the Pennsylvania Office of Administration, the Pennsylvania Emergency Management Agency, the Pennsylvania State Police, the Pennsylvania Office of Homeland Security, the South Central PA Task Force, UGI Utilities Inc., Pennsylvania American Water, Verizon Pennsylvania and PPL Electric Utilities. Press Conference Video