Bureau of Technical Utility Services
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Water and Wastewater Group - Information on rates and ratemaking,
PENNVEST, affiliated interest agreements, viability, applications, metering, main extensions, operational and technical compliance and
utility plant inspections.
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Manager
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Darren Gill
2nd Floor West
(717) 783-5244
FAX (717) 787-4750
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Finance and Tariff Group - Information on tariffs, annual reports,
rate of return and income taxes.
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Manager
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Vacant
3rd Floor West
(717) 705-4364
FAX (717) 787-4750
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Law Bureau
Information on rulemakings, regulations, compliance and regionalization.
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Water and Telco Division
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Division Chief
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Kathryn G. Sophy
3rd Floor West
(717) 787-8108
FAX (717) 783-3458
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Assistant Counsel
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Stanley Brown
3rd Floor West
(717) 783-3968
FAX (717) 783-3458
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Bureau of Consumer Services
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Division of Field Services - Information on consumer services, billing
and terminations.
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Division Chief
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Lou Sauers
2nd Floor East
(717) 783-5187
FAX (717) 787-6641
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Supervisor Informal Complaint Unit
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James Farley
2nd Floor East
717) 772-1201
FAX (717) 787-6641
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Complaint Specialist
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Peter Frederick
2nd Floor East
(717) 772-1203
FAX (717) 787-6641
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