Taxi Complaint Form

*Service Note: The service on this page will be interrupted between the hours of 11 PM and 6 AM due to regularly scheduled maintenance.

If you've had a problem in a taxi, you can use this form to file a complaint. Fields marked with an asterisk (*) require information. We will contact you by phone or by e-mail within 15 business days.

As of April 10, 2005, taxicab and limousine service in Philadelphia falls under the jurisdiction of the Philadelphia Parking Authority. Do not fill out this form if you have a complaint against a Philadelphia taxi. To file a complaint regarding taxi or limousine service in Philadelphia, contact the Philadelphia Parking Authority at 1-888-591-3636.

Personal Information


Incident Information

  Example: 1/31/2014 or 01/31/2014
  Example: 2:15 pm or 10:20 am
* Required fields

What happened? Please check any of the appropriate boxes and give a brief description in the "Nature of Incident" block: