Complaint Online Forms

COMPLAINT FORM DESCRIPTION PDF WEB WORD EXCEL
Comment on Proposed Rate Increase Form Form to fill out if a consumer has comments on a utility's proposed rate increase. PDF WORD
Complaint Checklist A checklist that should be followed before filing an informal or formal complaint with the PUC PDF
Consumer Complaint Options A reveiw of all the options consumers have when when filing a complaint with the PUC. PDF
Formal Complaint Form A formal complaint against a utility company may result in a hearing before a PUC administrative law judge. The formal complaint process is different from the informal because it involves a legal proceeding. A PUC administrative law judge holds a hearing to gather evidence and then makes a recommended decision, which the PUC commissioners rule on at a public meeting. **Use this form if you wish to file a formal complaint regarding an INCREASE you experienced in your VARIABLE RATE charged by your electric supplier.** PDF WORD
Formal Complaint to a Proposed Rate Increase A formal complaint against a utility company's proposed rate increase. Filing this form will make you a party to a legal proceeding or case. If you do not wish to be a party to the case, consider filing a Comment to Proposed Rate Increase. PDF WORD
Informal Complaint Form A complaint against a utility company that is investigated by the Bureau of Consumer Services. PDF WEB WORD
Motor Carrier Complaint Form A complaint against a household goods carrier, passenger carrier (except taxis), or trucking company that is investigated by the Bureau of Transportation and Safety. PDF WORD
Railway Formal Complaint Form A formal complaint against a company that may result in a hearing before a PUC administrative law judge. PDF WORD
Taxi Complaint Form A complaint against a taxi or shuttle service that is investigated by the Bureau of Transportation and Safety. PDF WEB WORD